I'm a Product Designer & Design Engineer that utilizes strategic thinking and pixel-perfect execution to lead, craft, and deliver meaningful experiences.

Currently leading billing at HubSpot. Previously at Toyota, Deeplocal, and Apple.

HubSpot Contracts billing summary panel

Automating Billing at HubSpot

COMING SOON

Enabling sellers to automate revenue collection and bill faster.

Humana-branded member portal home screen on a green silk-textured backdrop, showing a Welcome back, Jane header, a $142.99 minimum payment due card, a Pay button, and Next steps for autopay enrollment.

Member Portal for a Net-New Federal Program

Led design on a member portal for the Medicare Prescription Payment Plan, enabling enrollment and payment management across $84M+ in billing.
Humana-branded internal CRM for customer reps on the Eligibility tab for Jane Doe (Member ID 954268713), showing Medicare Prescription Payment Plan Eligibility marked Eligible with Part D dates and contract identifiers, Participation Details with an Opt In status and confirmation number, and a Participation Log table with Opt In activity. Sidebar navigation lists Eligibility, Claims, Payments, and Member Details, and the top right shows Add payment method and Make payment buttons.

Customer Rep Portal

Designed the CRM behind $10M+ in revenue, used by 10K+ customer reps across Humana and Express Scripts.
Monthly Payment Calculator with two panels side by side: a 12-month input form on the left for entering estimated monthly drug costs from January through December with an Estimate my payment button, and a results panel on the right showing a three-column calendar grid of projected monthly payments from January ($120.00, marked Opt in) through December ($349.55), a 2026 estimated out-of-pocket spend tracker showing $1,445.00 estimated spend and $655.00 remaining, and a Download as PDF action.

Monthly Payment Calculator

Built a calculator so 20M+ Medicare members could see their estimated monthly payments in the Medicare Prescription Payment Plan.
What's Included In Toyota Service Care panel with Maintenance Services and Roadside Assistance tabs, a hero photograph of a white Toyota Sequoia parked beside a campfire in a Sierra meadow at golden hour, and a 2 years and Unlimited Miles details section listing maintenance services like engine oil and filter change, rotate tires, multi-point inspection, maintenance reminders, inspect and adjust fluid levels, Toyota Genuine Parts, and Toyota-trained technicians.

Toyota Maintenance Plans

Consolidated a fragmented multi-page experience into a single personalized destination for 34M+ Toyota owners, lifting dealer outreach by 8%.
Additional Features Safety & Convenience hub showing a silver Toyota Prius parked on a sunlit cobblestone street in front of arched stone facades, with a Blind Spot Monitor callout describing how the system warns of vehicles in the next lane, plus-sign hotspots over the wheels, and an Exterior / Interior pill toggle at the bottom.

Toyota Safety Hub

Redesigned a page dedicated to all things safety for Toyota shoppers and owners, growing monthly views from 18K to 50K+, a 178% lift.